Refund policy

At FOR THAT ONE SHOP, every item you order is made especially for you. We use an on-demand fulfillment process, which means we don’t hold inventory. Your product is created fresh when your order is placed.

This approach allows us to offer thoughtfully designed, high-quality products at the best possible price while minimizing waste and excess. It’s part of how we steward our work with care and excellence, serving our customers well and honoring the Lord in what we do.

Because each item is made to order, we’re unable to accept returns or offer refunds for reasons such as buyer’s remorse, preference changes, or incorrect sizing. We encourage customers to carefully review the sizing charts located in each product's image gallery before ordering.

Made to order means your item is produced specifically for you after purchase, even if the design itself is standard.

OUR GUARANTEE TO YOU 

We fully stand behind every product we create.

If your order arrives damaged, defective, or incorrect, we will make it right. NO QUESTIONS ASKED. That means a replacement or a full refund, whichever is best for you.

Please contact us within 7 days of delivery so that we can resolve the issue quickly and ensure the best possible outcome.

If there’s an issue with your order, simply email us at info@forthatone.com with a brief description and photos of the problem. We’ll take care of the rest. Quickly and graciously.

Our goal is for you to receive exactly what you ordered, in perfect condition, and to feel confident shopping with us every time!

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With grace and gratitude,
FOR THAT ONE SHOP